savestory Support
We'd love to hear from you.
Found a bug, need help with a tool, or have an idea for a new one?
Send us a short note and we will reply within a day.
Send a message
Tell us which tool you were using so we can help faster.
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FAQs
Everything you need to know
How support works, what to include in a message, and how we use your details.
Still need help?
Send us a short note about the tool you are using. We reply within a day.
Contact usMost messages get a reply within one business day. A real person reads every note, so include the tool name and the full link if something failed.
No. SaveStory never asks for your Instagram, Facebook, or email password. If anyone claiming to be us asks for a password, do not share it.
Paste the full public link (for example the whole instagram.com/reel/... address), name the tool you used, and mention your device and browser, such as iPhone with Safari.
Yes. Choose Suggestion as the topic and tell us what you need. We review feature ideas when we plan new tools.
We only use your email to reply to this message. We do not use it to create an account or send marketing from this form.